Store Operations Workbench™
Planning and delivery control to orchestrate the entire retail process
Having the tools to create assortment and space planning decisions is great but without the wherewithal to deliver changes to the stores the efforts and opportunity could be wasted. Store refits for example require significant amounts of assortment changes, shelf and fixture moving and purchasing all of which require the involvement of a number of stakeholders. If there are problems with implementing the plan then being able to feedback into the optimization process would be invaluable
Galleria Store Operations Workbench™ is able to ‘deliver’ content such as planograms and other documents directly to stores via a store portal accessed via a web browser or even a mobile device. The ‘Portal’ serves as a communications hub for the store where messages can be both received and sent between retailers and their stores.
Integrated with other Galleria products to ensure strategic direction is both disseminated down and feedback taken from below, Store Operations Workbench™ allows comparison of strategic goals to operational planning. Project scheduling can be optimized to ensure a common, optimal use of resources to ensure business goals are met when resources are constrained.
Stores can easily update their current equipment data and category assignments and report any problems in merchandise plans back head office to update the data held, improving accuracy over time.
Feedback can also be gained and fed back into the system to continually improve projects.