Store Operations Workbench™

Planning and delivery control to orchestrate the entire retail process

Overview

Having the tools to create assortment and space planning decisions is great but without the wherewithal to deliver changes to the stores the efforts and opportunity could be wasted. Store refits for example require significant amounts of assortment changes, shelf and fixture moving and purchasing all of which require the involvement of a number of stakeholders. If there are problems with implementing the plan then being able to feedback into the optimization process would be invaluable

Galleria Store Operations Workbench™ is able to ‘deliver’ content such as planograms and other documents directly to stores via a store portal accessed via a web browser or even a mobile device. The ‘Portal’ serves as a communications hub for the store where messages can be both received and sent between retailers and their stores.

Integrated with other Galleria products to ensure strategic direction is both disseminated down and feedback taken from below, Store Operations Workbench™ allows comparison of strategic goals to operational planning. Project scheduling can be optimized to ensure a common, optimal use of resources to ensure business goals are met when resources are constrained.

Stores can easily update their current equipment data and category assignments and report any problems in merchandise plans back head office to update the data held, improving accuracy over time.

Feedback can also be gained and fed back into the system to continually improve projects.

Key Benefits

• Orchestrates the entire business process incorporating all stakeholders

• Data can be accessed in store remotely reducing the need to send large amounts of data out to all stores which can be time consuming.

•  Ensures a common, optimal use of resources to ensure business goals are met when resources are constrained in store

• Allows comparison of strategic goals to operational planning

• Supports scientific method to optimize the category review process

• Provides feedback of any issues or delays