Early in 2000 Tesco had the vision to provide a system that would provide every store with STORE SPECIFIC PLANOGRAMS delivering improved product presentation and availability, creating a simpler operation for stores and producing productivity savings for the business. Galleria developed the innovative and unique software capable of generating a store-specific plan every 4 seconds for Tesco and today the teams continue to work closely to continue the development of this software.

"There is no doubt that our sales increase is due in part to the installation of this system. The implementation of the software has gone smoothly and our strong financial results are no coincidence"
Ben Wishart, IT Strategy Director TESCO





Giant Eagle selected Galleria’s solution to facilitate its drive towards supply chain excellence. The company’s goal is to increase the regularity with which category assortments are reviewed, ensuring that they are optimized for sales and profitability and that they deliver against the strategies for each category and for the organization as a whole. Items within the assortments will better match customer requirements, resulting in improved sales and higher levels of customer satisfaction.

“We are excited to provide our merchandising teams with an advanced solution that enables the creation of customer centric assortments,”
Stephanie White, Giant Eagle’s VP of Sales Systems and Operations.




Using its Automated Micro Assortment Planner and Automated Micro Space Planner solutions, Galleria will deliver customer centric assortments, communicated through tailored, automated planograms, to more than 150 Delhaize stores across Belgium. The decision follows the Group Initiative of Food Lion, a Delhaize company based in North Carolina, USA, who selected Galleria for a similar project in the US last year.

“Delhaize are a big name within European retail, with a clear vision of what customer centricity can be and we are excited that they, like Food Lion, are committed to using advanced retail technologies with proven track records of success.”
Ian Duncan-Lewis, CEO of Galleria



Hannaford Bros. Co., the leading operator of supermarkets in the Northeast of the US, selected Galleria’s solution to facilitate its drive toward a greater level of customer loyalty in an increasingly competitive marketplace, where space is at a premium and a loyal customer can be a customer for life. In addition, because the planograms will be store-specific rather than generic, they will fit each store’s particular fixture profile and local performance – making it easier for in-store merchandising teams to match local customer demands within their store’s physical constraints.

“We quickly recognized that in order to fully realize the benefits of our strategic investments in price optimization and computer assisted ordering, we needed to provide our merchandising teams with enhanced assortment planning and space optimization capabilities”
Bill Homa, senior vice president and CIO, Hannaford Bros. Co.

Using its Automated Micro Assortment Planner and Automated Micro Space Planner solutions, Galleria will deliver customer centric assortments, communicated through tailored, automated planograms, to more than 1,200 Food Lion stores. These include their new concept stores, Bottom Dollar and Bloom. The Galleria solution will support their multi-banner, customer segmentation strategy which demands a more granular, synchronized assortment and space planning solution to reinforce the resulting business changes.

"We selected Galleria based on the company's proven experience, robustness and scalability of its technology solutions for automated assortment and space planning."
Dennis Post, Vice President Solutions Delivery, FOOD LION



Waterstone's needed a solution which would create optimized store specific assortments to help meet different customer wants at each store. Galleria's Macro Assortment Planner analyzes each store's total floor space and automatically generates ideal assortments, taking into account not only the store's sales history but unique elasticity curves, specific space restrictions, and current sales strategies and promotions.

"We have worked with Galleria to deploy a software solution which will take our existing performance curves and templates, and generate tailored optimal space allocations by store much faster and with an increased frequency than we can today, ensuring that we pick up on all the opportunities available to us in each location."
Nick Hudson, Product Planning Manager, WATERSTONE'S

A Galleria customer for many years and having considerable experience in assortment and space planning, it was a natural next step for Costcutter to adopt the Galleria web based automated planogram service.  With a mixture of owned and member owned stores the service enables them to accurately communicate merchandising and marketing initiatives across the entire estate increasing assortment and space compliance.  No longer are stores presented with general plans looking for an average configuration, each plan is specifically generated taking into account individual fixture size and shelf profiles.

"Web based space planning will enhance the speed, accuracy and availability of plans to our members"
Andy Coultas, Category Development Manager COSTCUTTER





Jewson have invested in Galleria's micro space planning software to position products in its branches in a way that optimises sales, providing the flexibility to tailor the layout of the shelves in order to suit specific geographic areas. It is used for all of Jewson's 440 shops and 'Graham Group' plumbing outlets and has recently reported a 3% increase in sales within refurbished branches that have implemented the software 100%.

"Without question, the move to Galleria was the right one for Jewson. Where other suppliers are retail & food based, Galleria are flexible enough to fit into our trade background"
Adrian Mawdsley Space Planning Manager JEWSON


Market Force identified that within such a diverse and complex category as magazines, a more sophisticated approach to assortment and space planning was required. Working closely with Galleria has enabled the range review process to be systemised allowing optimisation when working in collaboration with retailers.

"Retailers share a common objective to ensure the category delivers the maximum revenue returns from the space allocated in store. As market leaders, we want to benefit from the sophisticated product assortment and merchandise planning applications"
John Bardsley, Marketing Services Controller MARKETFORCE


Nisa's comprehensive coverage from in excess of 475 members makes the task of controlling assortment and space even more challenging than that of the symbol groups and multiples.  Recognising the complexity of the process early on, Nisa were the first organisation outside of the large multiple retailers to adopt Galleria's automated planogram solution.  Members log onto the internet, select a category for which they require a planogram, input the size of their particular fixture and within minutes receive a store specific plan that actually fits their store.  Nisa have widely published the increased business benefits from achieving pertinent assortment and accurate Planograms within their members stores, a highlight from which was a sales increase of circa 15% within chilled foods, during the trial of 40 stores.

"Galleria has an excellent reputation and track record, so were the obvious choice for us. Automated Space Planning is certainly going to play a big part in the future of retail and we wanted to be a part of it now, rather than later."
John Heagney, Commercial Director NISA


In 2001 Thorntons plc chose Galleria following an exhaustive tender process to provide their space and assortment planning software. The tailored solution gives them the ability to derive cluster specific ranges enabling a semi-automated planogram production process for the space planning team. With the addition of Galleria's solution platform - a centralised database capturing store, product and performance data, the management of multiple data sources is optimised.

"Galleria's innovative solution has enabled us to achieve our objective of providing concise, tailored ranges for each of our store types, creating a clear focused offer for our customers that in turn drives real business benefits"
Scott Atkinson, Range & Space Planning Manager, THORNTONS PLC