Client Portfolio

Safeway Inc. is a Fortune 100 company and one of the largest food and drug retailers in North America based on sales. The company, which operates 1,743 stores in the United States and Canada, utilizes Galleria’s integrated merchandising application to optimize selling space through customer-centric assortments and store-specific sales driven planograms for its U.S. stores.

Early in 2000 Tesco had the vision to provide a system that would provide every store with STORE SPECIFIC PLANOGRAMS delivering improved product presentation and availability, creating a simpler operation for stores and producing productivity savings for the business. Galleria developed the innovative and unique software capable of generating a store-specific plan every 4 seconds for Tesco and today the teams continue to work closely to continue the development of this software.

"There is no doubt that our sales increase is due in part to the installation of this system. The implementation of the software has gone smoothly and our strong financial results are no coincidence"
Ben Wishart, IT Strategy Director TESCO

Giant Eagle selected Galleria’s solution to facilitate its drive towards supply chain excellence. The company’s goal is to increase the regularity with which category assortments are reviewed, ensuring that they are optimized for sales and profitability and that they deliver against the strategies for each category and for the organization as a whole. Items within the assortments will better match customer requirements, resulting in improved sales and higher levels of customer satisfaction.

“We are excited to provide our merchandising teams with an advanced solution that enables the creation of customer centric assortments,”
Stephanie White, Giant Eagle’s VP of Sales Systems and Operations.

Waterstone's needed a solution which would create optimized store specific assortments to help meet different customer wants at each store. Galleria's Macro Assortment Planner analyzes each store's total floor space and automatically generates ideal assortments, taking into account not only the store's sales history but unique elasticity curves, specific space restrictions, and current sales strategies and promotions.

"We have worked with Galleria to deploy a software solution which will take our existing performance curves and templates, and generate tailored optimal space allocations by store much faster and with an increased frequency than we can today, ensuring that we pick up on all the opportunities available to us in each location."
Nick Hudson, Product Planning Manager, WATERSTONE'S

Jewson have invested in Galleria's micro space planning software to position products in its branches in a way that optimises sales, providing the flexibility to tailor the layout of the shelves in order to suit specific geographic areas. It is used for all of Jewson's 440 shops and 'Graham Group' plumbing outlets and has recently reported a 3% increase in sales within refurbished branches that have implemented the software 100%.

"Without question, the move to Galleria was the right one for Jewson. Where other suppliers are retail & food based, Galleria are flexible enough to fit into our trade background"
Adrian Mawdsley Space Planning Manager JEWSON

Market Force identified that within such a diverse and complex category as magazines, a more sophisticated approach to assortment and space planning was required. Working closely with Galleria has enabled the range review process to be systemised allowing optimisation when working in collaboration with retailers.

"Retailers share a common objective to ensure the category delivers the maximum revenue returns from the space allocated in store. As market leaders, we want to benefit from the sophisticated product assortment and merchandise planning applications"
John Bardsley, Marketing Services Controller MARKETFORCE

Nisa's comprehensive coverage from in excess of 475 members makes the task of controlling assortment and space even more challenging than that of the symbol groups and multiples. Recognising the complexity of the process early on, Nisa were the first organisation outside of the large multiple retailers to adopt Galleria's automated planogram solution. Members log onto the internet, select a category for which they require a planogram, input the size of their particular fixture and within minutes receive a store specific plan that actually fits their store. Nisa have widely published the increased business benefits from achieving pertinent assortment and accurate Planograms within their members stores, a highlight from which was a sales increase of circa 15% within chilled foods, during the trial of 40 stores.

"Galleria has an excellent reputation and track record, so were the obvious choice for us. Automated Space Planning is certainly going to play a big part in the future of retail and we wanted to be a part of it now, rather than later."
John Heagney, Commercial Director NISA

In 2001 Thorntons plc chose Galleria following an exhaustive tender process to provide their space and assortment planning software. The tailored solution gives them the ability to derive cluster specific ranges enabling a semi-automated planogram production process for the space planning team. With the addition of Galleria's solution platform - a centralised database capturing store, product and performance data, the management of multiple data sources is optimised.

"Galleria's innovative solution has enabled us to achieve our objective of providing concise, tailored ranges for each of our store types, creating a clear focused offer for our customers that in turn drives real business benefits"
Scott Atkinson, Range & Space Planning Manager, THORNTONS PLC